OUR SERVICES
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Engraving
We will gladly engrave and personalize any jewelry piece or watch. This service is performed by hand or by machine, depending on the piece.
Jewelry Restyling
If an item in your jewelry box has gone out of style or you simply want to try something new, bring it to us. We'll work with your specifications to create something fresh and exciting.
Jewelry Repair
Our in-house repair shop can handle a myriad of jewelry repairs, most with a one-year warranty. We can repair rings, earrings, pendants, chains, pins and bracelets. Next-day service is also offered for a wide variety of repairs.
Custom Design
Have something unique in mind but can't find it anywhere? We're happy to assist you through the process of designing a completely new piece. We'll work with you to ensure the durability of the design as well as the beauty.
Watch Repair
We service all brands of watches. Most battery changes and band adjustments can be done while you wait. We carry a wide assortment of replacement bands that can be put on right away too. Estimates for repair are always free.
Appraisals
We are happy to provide you with a free insurance appraisal on your purchase. For diamonds and diamond jewelry not purchased here there is a fee.
Pearl and Bead Restringing
We will custom-string your necklaces or bracelets and will always clean your jewelry before restringing. This can be done in many different styles and we're glad to work with you to create the perfect style.
Wish Lists
We maintain wish lists for any customer who'd like us to track their favorite pieces. Whether you want to make sure friends and family know what you've been hoping for or you'd just like to keep track of your desires personally, we're here to help.
Gift Certificates
Gift certificates in any amount can be purchased. They're ideal for employees, co-workers and anyone who likes to choose their own unique jewelry.
Gift Wrapping
This additional service is completely free of charge.
JEWELRY CARE & REPAIRS
Jewelry Care and Cleaning
It is important to have your jewelry inspected and cleaned regularly by a jeweler you can trust. However, there are many things you can do on your own to care for and protect your jewelry. The information offered below will help you protect your valuable investments by avoiding some very real problems that arise from improper storage, heat, light and exposure to harmful chemicals.
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Perhaps the easiest, and yet most often overlooked, way to care for you jewelry is ensuring it is properly stored at the end of each day. Precious metals and gemstones possess varying levels of hardness. In addition, some pieces possess sharper corners or design elements than others. For these reasons, one must avoid the temptation to simply toss one's jewelry together in a drawer or box. Piling one's jewelry together will most certainly result in scratches and even fractured gemstones. We recommend the following rules of thumb:
Storing Your Jewelry
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Remove rings before performing household chores, such as cleaning, gardening or working with hand tools
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Jewelry should be stored separately to avoid scratches and damage from other jewelry. It is best to store your jewelry in a jewelry box or in individual cases/pouches. Make sure your jewelry box is equipped with padded slots, posts and compartments that offer the ability to store each piece securely.
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Store necklaces, chains and bracelets flat as to avoid kinks and knots.
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Always store bead jewelry and pearls flat and in a soft pouch. Avoid storing pearls in plastic bags, as the lack of moisture will cause the pearl to dry out and decay.
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Store jewelry away from sunlight as light and heat may have adverse effects on certain gemstones, causing them to fade or even crack (see the chart below for more details).
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Never throw your jewelry in your handbag or parcel.
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Never leave jewelry on the edge of a sink - they can very easily slip down the drain.
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Do not sleep in your jewelry.
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When traveling, give care to packing your jewelry items. Protect your pieces from scratches and impact damage by using padding. Jewelry travel totes are recommended.
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Keep silver away from sulfurous materials to prevent tarnish. Store in an airtight zipper bag to prevent air from coming in contact with your silver.
Cleaning Your Jewelry
When cleaning your own jewelry, it is important to remember that precious metals like gold and silver are susceptible to damage from exposure to chemicals found in many household cleaning agents. These and other common chemicals, such as chlorine found in most pools, can also damage or discolor gemstones. Clean your jewelry and colored gems with warm water, a soft brush, and use only a mild soap (no detergents) if at all. A water pick or toothpick may be used to clean the hard to reach places, while a soft, lint-free cloth works well for drying and polishing. And of course, be sure to close the sink's drain before cleaning. A list of cleaning tips follows:
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Clean ear wires in rubbing alcohol.
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Use a soft polishing cloth to clean your pearls and gemstone jewelry - chemical paste, liquid and bath cleaners are too harsh.
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Avoid wearing jewelry when spraying hair spray, perfume, and when coloring your hair; different agents cause jewelry to dull.
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Purchase an appropriate cleaning solution to keep your pieces clean and untarnished. Consider using an ultrasonic cleaner.
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Grease can be easily removed from gold jewelry by dipping it in rubbing alcohol.
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Don't rub precious metal with anything other than a fine piece of felt or polishing cloth to prevent scratching from fibers.
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Never use an ultrasonic cleaner on organic materials (amber, bone, coral, horn, ivory and pearls). This is also true for opals and turquoise.
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Pearls require special care. After each wearing, gently wipe them with a soft cloth to remove body oils and perfume.